Whether it's deposits, withdrawals, bonuses, games, or your account — search below or browse by category for quick answers.
How to deposit via Mobile Pay, Nagad, and Rocket — plus troubleshooting tips.
Rules, timeframes, and requirements for withdrawing your winnings.
How to claim your welcome bonus, cashback, and promotional offers.
Update your profile, password, and security settings.
Guides for slots, Live Casino, and cricket betting.
Mobile app installation, updates, and troubleshooting.
Identity verification, document submission, and account security.
VIP levels, exclusive perks, and the points system.
Making a deposit at pk688 is now easier than ever. Gone are the days of complicated bank transfers — you can complete a deposit in just minutes using Mobile Pay, Nagad, or Rocket. Follow the steps below:
Log in to your pk688 account and click the "Deposit" button.
Choose from Mobile Pay, Nagad, Rocket, or Cellfi — whichever you prefer.
Minimum withdrawal starts from ৳200. Enter the amount and click "Confirm".
Send the amount to the provided number and submit your transaction ID. Your balance will be updated within 3–5 minutes.
Always send to the number provided on the pk688 app or website. Sending to an old or third-party number may result in lost funds.
Withdrawing your winnings at pk688 is fast and straightforward. Our average withdrawal processing time is just 5 minutes — the fastest of any online betting platform in Bangladesh. A few conditions are worth keeping in mind:
| Method | Minimum | Max/Day | Time |
|---|---|---|---|
| Mobile Pay | ৳500 | ৳50,000 | 5–15 minutes |
| Nagad | ৳500 | ৳50,000 | 5–15 minutes |
| Rocket | ৳500 | ৳30,000 | 10–20 minutes |
| Bank Transfer | ৳1,000 | ৳2,00,000 | 1–3 Business Days |
Before withdrawing, make sure your KYC (identity verification) is complete. Withdrawals above ৳5,000 may be held if your documents haven't been verified. Upload a clear photo of your NID or passport to complete verification.
Pk688 has one of the best bonus systems in Bangladesh — yet many players get stuck on minor issues when trying to claim them. Here's a clear breakdown of the most important things to know:
If multiple bonuses are active at the same time, only one will apply. Withdrawing while a bonus is active may result in the bonus being forfeited.
Pk688 takes your account security seriously. In line with international regulatory standards, all members are required to complete identity verification once. This is solely for your protection — and to prevent fraud and money laundering.
What You Need for KYC:
Verification is usually completed within 24 to 48 hours of submitting your documents. You will receive a confirmation by email or SMS once approved.
For added security, enable two-factor authentication (2FA) under "Profile → Security". Each time you log in, a one-time OTP will be sent to your mobile.
The pk688 app is available on both Android and iOS. If it's not listed on Google Play or the App Store, you can download the APK directly from the pk688 website and install it manually.
How to install on Android:
Go to Settings → Security → Unknown Sources on your phone and turn it on.
Download the latest APK file from the pk688 website's app page.
Tap the downloaded file and press the "Install" button.
Once installed, open the app and log in to your account.
Only download the APK from pk688's official website. Installing from third-party sites may put your device's security at risk.
Our support team is available 24 hours a day, 7 days a week.
For complex issues or sending documents, email us. We typically respond within 24 hours.
Support@pk688.im